1. Definitions

a. Birdbrook Rosettes Ltd hereby also referred to as “Birdbrook”, “Birdbrookshop.com”, “Rosettes.co.uk”,  “We”, “Us”, “Our”, and “Ours”.

b. Personal Information hereby also referred to as “Personal Data” and “Data”

c. Identifiable Living Individual hereby also referred to as “You” and “Your”

2. Introduction

a. Birdbrook Rosettes Ltd is committed to protecting your personal information and respecting your privacy.

b. This Privacy Notice sets out the basis on which any personal data that we collect from or about you, or that you provide to us, will be processed by us.

c. For the purpose of the General Data Protection Regulation [the GDPR], the data controller is Birdbrook Rosettes Ltd.

d. We may update this Privacy Notice from time to time. Please check back regularly to see any updates or changes to this Notice.

3. Data Protection Contact

The contact details for any data protection queries are as follows:

Email: website@rosettes.co.uk
Telephone: 01522 702911

4. Data Protection Principles

We will comply with data protection law. This says that the personal information we hold about you must be:

a. Used lawfully, fairly and in a transparent way.

b. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

c. Relevant to the purposes we have told you about and limited only to those purposes.

d. Accurate and kept up to date.

e. Kept only as long as necessary for the purposes we have told you about.

f. Kept securely.

5. Your rights as a data subject

a. The General Data Protection Regulation provides the following rights (subject to some exemptions):

– i. The right to request access to the personal data that we hold about you;
– ii. The right to request rectification of the personal data that we hold about you;
– iii. The right to request erasure of the personal data that we hold about you;
– iv. The right to request restriction of processing about you;
– v. The right to object to processing; and
– vi. The right to data portability.

If you wish to raise a complaint on how we have handled your personal data, you can contact us at the details above.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) full contact details for which can be found at https://ico.org.uk/global/contact-us/

6. How we will use information about you

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

a. Where we need to perform the contract we have entered into with you.

b. Where we need to comply with a legal obligation.

c. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your personal information in the following situations, which are likely to be rare:

a. Where we need to protect your interests (or someone else’s interests).

b. Where it is needed in the public interest [or for official purposes].

6.1 We will ask for your direct consent IF we intend to use your personal data for marketing purposes. Where our processing of personal data is based on your having given consent, you have the right as a data subject to withdraw that consent at any time.

6.2 You have the right to lodge a complaint with a supervisory authority. In the United Kingdom, the supervisory authority is the Office of the Information Commissioner, full contact details for which can be found at https://ico.org.uk/global/contact-us/

7. Recipients of Data

In appropriate circumstances we may disclose data to authorised bodies as required by law.

8. Your Right To Not Receive Future Marketing Emails From Us

If you have received any marketing emails from us, you are able to unsubscribe from the “Marketing Preferences” section within your My Account area. Alternatively, please forward the email to website@rosettes.co.uk with the word Unsubscribe in the subject line.

9. Visitors to Birdbrook Rosettes Ltd websites – Cookie Policy

a. We use cookies to monitor how people use our website.

b. We collect these cookies under Legitimate Interests in order to provide you with our online services and to analyse visitor behaviour on our websites.

c. Cookie information is held on your browser and you can amend your browser settings at any time. However, please be aware that blocking or deleting all cookies will affect the usability of our website.

d. Please see our Cookie Policy for further information on data we collect through our website.

10. Contact details

Please contact us as detailed above, if you have any questions or concerns about personal data and privacy matters.